Jobs in Langley Township

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Within 25 km of Langley Township

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La Senza

Sales Associate

Surrey, BC, Canada

Within 25 km of Langley Township · About 9.9 km from the city centre

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Job details

Posted: Sep 2, 2026

Original job description

OVERVIEW

La Senza sales associates deliver a best-in-class, captivating, branded customer experience that builds loyalty and enables consistent sales and profit growth. They drive personal sales, live our values, represent the brand and demonstrate the La Senza selling model and behaviours.

Role and Responsibilities:

Focused on building new and lasting customer connections, delivering highly satisfying customer experiences and consistently leading the La Senza selling model with confidence, passion and expertise for the brand
Responsible for creating a shopping experience that is effortless, inspiring and productive through expert product knowledge and cultivating relationships with customers to develop customer loyalty
Promote and display teamwork across all areas to ensure the customer’s journey is seamless
Process customer transactions, returns or exchanges accurately and efficiently and create lasting customer impressions
Demonstrate knowledge and insight regarding inventory availability, customer requests and provide feedback on the product to store leadership
Understand, adhere to and reinforce brand standards
Reinforce all activities related to providing a safe working environment
Maintain an awareness of loss prevention by supporting a culture of honesty and connecting the links between customer service, associate engagement and shrink
Assist with merchandise preparation for sales floor replenishment including ensuring merchandise is accurately priced in accordance with markdowns, markups and promotions
Replenish merchandise to standard to create a full and abundant store, ensuring visual displays are maintained according to standards

Key Success Criteria:

Embraces the organization’s mission
Meets defined availability criteria, including evenings, weekends and non-business hours
Ability to work as part of a team
A genuine desire to provide excellent customer service
Excellent listening, organization and follow through skills
Ability to connect with and relate to customers and build meaningful relationships

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More about this job

Responsibilities

Sales associates are responsible for delivering a branded customer experience, driving personal sales, and building lasting customer loyalty. They also manage inventory replenishment, maintain visual standards, and ensure a safe, honest working environment.

Requirements

Candidates must have a genuine desire to provide excellent customer service and the ability to work effectively as part of a team. Strong listening, organization, and follow-through skills are required, along with the ability to work flexible hours including evenings and weekends.

Skills

Customer Service
Sales
Product Knowledge
Teamwork
Communication
Listening
Organization
Loss Prevention
Inventory Management
Visual Merchandising

Visa sponsorship

Not detected in the job text

Keywords

Sales Associate
Customer Experience
Brand Standards
Loss Prevention
Merchandise Replenishment
Visual Displays
Customer Loyalty
Inventory Availability
Retail
Sales Growth
Teamwork
Customer Transactions

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