Jobs in Langley Township

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Within 25 km of Langley Township

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ARCC CONSULTING LIMITED

Pensions Administrator

Surrey, BC, Canada

Full-time

Within 25 km of Langley Township · About 9.9 km from the city centre

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Job details

Job type: Full-time
Apply by: Nov 22, 2026
Posted: Oct 23, 2026

Original job description

Job Title/Location: Pensions Administrator, Surrey & WFH

Salary: To £34,000 + average bonus c. £2,300 + pension contribution to £4,400

Office/WFH: 3 days office + 2 days WFH

Requirements: Pensions administration experience covering either SIPP, DB or DC pension schemes. Any drawdown experience also gratefully received, but not essential

Role Snapshot: A varied role covering managing complex client instructions, oversight of process risks, investigating escalated cases & liaising with various clients and internal stakeholders

A great opportunity for people with pensions administration experience to work in a slightly different type of role, add to your skillset and take advantage of the development opportunities within this team and the wider business.

The Company/Team:This is a perm role within a team of 3 people and part of a much bigger and rapidly growing SIPP and pensions division. This area of the business processes the more complex elements of SIPP administration including benefit calculations/payment, divorce cases, QROPS transfers and payroll management.

The Role:Your first few weeks in this Pensions Administrator role will focus on training, especially those new to SIPP’s. Your main responsibilities will include:

Develop an in-depth understanding of SIPP Benefits Processes in both the UK and overseas
Managing technical or complex client instructions to ensure optimal client outcomes
Oversight of process risks & adherence to reporting & data quality rules related to owned processes
Maintain & update team procedures, process flows, and quick guides following process changes or improvements
Appropriate escalation of issues to management, especially any posing regulatory, reputational, or financial risks
Direct liaison with clients & internal stakeholders to proactively resolve outstanding operational queries.

Skills / Experience Required:For this Pensions Administrator post, you must have proven SIPP, DC or DB administration experience. Whilst not essential, an understanding of HMRC rules that govern pension transfers & benefit payments as well as any drawdown experience, would also be well received.

Additional Information:The salary for the Pensions Administrator post is to £34,000 with average bonus c. 7% (£2,300) + pension contribution from the company to 13% (£4,400). There is an excellent benefits package inc. free onsite gym & parking with great opportunities to develop. Please apply below.

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More about this job

Responsibilities

Manage complex SIPP client instructions and benefit processes, oversee process risks and data quality, and investigate escalated cases. Maintain procedures and process guides, escalate significant issues, and liaise with clients and internal stakeholders to resolve operational queries.

Requirements

Proven administration experience in SIPP, defined contribution, or defined benefit pension schemes is required. Knowledge of HMRC rules governing pension transfers and benefit payments, and drawdown experience, are welcomed but not essential.

Skills

SIPP Administration
Pension Benefits Processes
Pension Benefit Calculations
Pension Payments
Pension Transfers
Drawdown
Client Instruction Management
Risk Oversight
Regulatory Compliance
Data Quality
Process Documentation
Case Investigation
Client Liaison
Stakeholder Management

Benefits

Bonus
Pension Contribution
Free Onsite Gym
Free Parking
Development Opportunities

Visa sponsorship

Not detected in the job text

Keywords

SIPP
Pension Administration
Defined Benefit
Defined Contribution
Pension Benefits
Benefit Calculations
Benefit Payments
Pension Transfers
HMRC Rules
Drawdown
QROPS Transfers
Payroll Management
Divorce Cases
Client Instructions
Process Risk
Regulatory Risk
Data Quality
Process Procedures
Process Flows
Escalated Cases
Operational Queries
Client Liaison
Stakeholder Management

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