Responsibilities
Coordinate field service dispatch, technician scheduling, customer communications, parts readiness, and emergency responses while ensuring technicians are qualified and work is completed efficiently. Manage work orders, invoicing, warranty and repair coordination, timecard verification, and accurate documentation in collaboration with customers and internal departments.
Requirements
Requires a minimum of two years of dispatching experience in a similar industry and the ability to troubleshoot basic technical questions. Candidates should have strong Microsoft Office and computer skills, excellent communication and problem-solving abilities, and strong time-management, organizational, and multitasking skills.
