Jobs in Langley Township

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Within 25 km of Langley Township

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Applewood Nissan Surrey

Brand Concierge

Surrey, BC, Canada

Full-time

Within 25 km of Langley Township · About 9.9 km from the city centre

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Job details

Job type: Full-time
Apply by: Dec 2, 2026
Posted: Nov 2, 2026

Original job description

Company Description Applewood Nissan Surrey is a dedicated Nissan dealership serving drivers in Surrey, BC, with a wide selection of new and pre-owned Nissan vehicles. The dealership offers comprehensive services including vehicle sales, financing options, detailing, and maintenance support. Applewood Nissan Surrey focuses on providing a convenient, customer-centered experience, supported by knowledgeable team members and accessible service. With a toll-free contact number and a focus on quality care, the dealership aims to build long-term relationships with guests and the local community.

Role Description The Brand Concierge is a full-time, on-site role located at Applewood Nissan Surrey in Surrey, BC. This position is responsible for welcoming guests, managing front-desk and receptionist duties, and ensuring a positive first impression that aligns with the Nissan brand and dealership standards. Day-to-day tasks include greeting and directing visitors, answering and routing phone calls, assisting with reservations or appointment bookings, and coordinating with sales and service teams to support a seamless guest experience. The Brand Concierge will provide personalized concierge services such as arranging test drives, coordinating shuttle or transportation needs, and offering clear information about dealership services, promotions, and events. This role also includes maintaining a professional, organized reception area, handling basic administrative tasks, and proactively addressing guest inquiries and concerns with a customer-first mindset.

Qualifications

Candidates should possess strong Customer Service and Communication skills to interact effectively with guests, colleagues, and external partners.
Candidates should possess Concierge Services and Reservations skills to manage appointments, guest requests, and special arrangements efficiently.
Candidates should possess Receptionist Duties experience, including greeting guests, managing phone calls, and handling front-desk administrative tasks.
Previous experience in automotive, hospitality, or retail environments is an asset.
Ability to remain professional, calm, and solution-focused in a fast-paced, guest-facing setting.
Basic computer proficiency and comfort working with booking systems, email, and customer databases.
Reliable attendance, punctuality, and the ability to work flexible hours, including some evenings or weekends if required.

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More about this job

Responsibilities

Welcome and direct guests, manage reception and phone calls, arrange appointments and personalized concierge services, and coordinate with sales and service teams. Maintain an organized reception area, handle basic administrative tasks, and address guest inquiries to support a positive dealership experience.

Requirements

Candidates should have strong customer service and communication skills, experience with concierge or reservation tasks, and receptionist or front-desk experience. Basic computer skills, professionalism in a fast-paced setting, reliable attendance, and flexibility to work some evenings or weekends are expected; automotive, hospitality, or retail experience is an asset.

Skills

Customer Service
Communication
Concierge Services
Reservations
Receptionist Duties
Guest Relations
Appointment Booking
Phone Call Management
Administrative Tasks
Problem Solving
Computer Proficiency
Booking Systems
Email
Customer Databases
Time Management

Visa sponsorship

Not detected in the job text

Keywords

Nissan
Automotive Dealership
Guest Experience
Customer Service
Concierge Services
Reservations
Reception
Front Desk
Appointment Booking
Test Drives
Shuttle Coordination
Transportation Arrangements
Sales
Service Coordination
Dealership Services
Promotions
Events
Administrative Tasks
Booking Systems
Email
Customer Databases
Hospitality
Retail

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